Warning: include(../../../mlog_indexlocal.inc): failed to open stream: No such file or directory in /home/mlogedelivery/public_html/magazine/HTMLheader.txt on line 3

Warning: include(): Failed opening '../../../mlog_indexlocal.inc' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mlogedelivery/public_html/magazine/HTMLheader.txt on line 3
m.logistics Magazine | On Track & On Target | Blackbay launches consumer preference database for deliveries

Search our million-word eleven-year archive

Honeywell
Subs promotion

 

RSS   RSS news feed
Click for details

Varlink

 

Micronet

 

Telogis

 

Paragon Software Systems

 

Honeywell Scanning & Mobility

 

Quartix

 

121 Systems

 

MapMechanics

 

Ctrack

 

Systemslink2

 

Isotrak

 

Catalina Software

 

TranSend Solutions

 

Vigo Software

 

Cognito

 

Blackbay

 

Truckcom Systens

 

Getac

 

Wavelink

 

Solarvista

 

Qcom

 

Mandata

 

Digital Task Management

 

 

 

30 December 2014

Blackbay launches consumer preference database for deliveries


Warning: mysql_fetch_object(): supplied argument is not a valid MySQL result resource in /home/mlogedelivery/public_html/other/routines.php on line 124

Warning: mysql_fetch_object(): supplied argument is not a valid MySQL result resource in /home/mlogedelivery/public_html/other/routines.php on line 124

Blackbay, the specialist in mobility-enabled solutions, has launched what looks like a bid for the high ground in home delivery management, offering online shoppers a preference database where they can save their address, safe place details, preferred neighbour for dropping off a parcel and similar information.

The company is calling it a consumer preference portal, and is offering it as part of its Expect system, which enables carriers and delivery companies to capture tracking information, and if desired, to present it to end customers to inform them about likely delivery times.

Whilst increasing numbers of retailers and delivery companies now aim to allow recipients to change their mind about the delivery address or day up to the last moment, Blackbay appears to be taking the concept a stage further.

Nigel Doust, Blackbay’s chief executive, has long been a champion of advanced delivery solutions of this kind, and says the system this will bring consumers new ability to mange and control their deliveries and collections.

He adds: “The consumer can interact directly with the delivery driver, via the portal, to divert or reschedule deliveries.” This brings benefits for both consumers and delivery companies, he argues.

Blackbay points out that the system is not limited to any carrier or retailer – a flexibility that should add to its appeal – though of course the recipient does need to be interacting with a company using Blackbay delivery management software.

 

Other stories in this issue

 

Top of page