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m.logistics Magazine | Mar/April 2009 | Advanced mobile enterprise management system

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Advanced mobile enterprise management system

Web services lie at the heart of a new enterprise application platform announced by Hampshire-based 1st Touch to enable businesses to create, manage and synchronise mobile applications across their organisation.

The system is said to be highly scalable, and is aimed at any business that needs to control and support the activities of field-based or remote operatives such as sales staff, knowledge workers, service engineers and field teams.

The system uses advanced Web services to deliver a complete, enterprise-integrated mobile solution. It aims to provide consistent and secure synchronisation between multiple existing back-office systems such as CRM, billing and scheduling and mobile device applications on PDAs, laptops and ruggedised notebook computers.

Unusually, 1st Touch's mobile solution can work with or without a signal, transmitting encrypted, secure data in periodic small bursts. The company says this approach contrasts with that of other suppliers in this field, who tend to require constant access to mobile units, and typically reduces communication costs of an organisation by up to 75 per cent, helping to achieve a typical payback of less than twelve months.


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The functionality of field-based devices is controlled, maintained and backed up by a back-office administration suite, whose functions are also accessible via a Web browser.

 

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